In light of COVID-19 concerns, it is important to highlight that every Californian can respond to the Census online at https://my2020census.gov or by phone by calling the numbers available below, or by mail if they received a paper form.
What Californians Need to Know About the 2020 Census:
- The Census is a simple, confidential 9 question survey
- Questions include name, address, sex, race, ethnicity, age, and whether you own or rent the home
- Californians should self-identify in regard to race, ethnicity and gender
- Make sure you count everyone in your home, including any friends or family members who are living and sleeping there most of the time
- The Census Bureau will never ask about your citizenship status, or for sensitive information like your social security number, bank accounts, or payments/donations
- The Census Bureau will never reach out to you on behalf of a political party
- Your responses to the Census are protected by law and cannot be shared with, or used by, any other government agencies. Answers cannot be used for law enforcement purposes, to determine eligibility for government benefits or immigration enforcement
- For more information and answers to frequently asked questions, please visit californiacensus.org.
Why California’s Participation Counts: Ensuring every California household participates in the Census is critically important. Mandated by the U.S. Constitution, the Census determines how billions of dollars of federal funding are distributed to each state every year for education resources, affordable housing programs, nutrition and health care services, and more. Estimates show that for every person uncounted, California could lose $1,000 a year for 10 years. That’s as much as $10,000 per person in funds lost over the next decade.
The Census also determines the state’s political representation through the number of representatives in the U.S. Congress and the California State Legislature. Participating in the Census can help ensure Californians’ voices are heard in Sacramento and Washington, D.C.
All lines provide live customer service representative support providing information about the 2020 Census and assistance with the questionnaire.
- Callers to the English and Spanish language lines will be routed through the Interactive Voice Response system prior to being transferred to a customer service representative.
- Callers to all other language lines will be greeted in that language by a customer service representative.
Support on all language lines will end on July 31, 2020.